Shell Vacations Club: Vacation Ownership in Exciting Destinations in Hawaii, California, Oregon, Wisconsin, Las Vegas, Arizona, Mexico and more
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Updated September 22, 2020
Resort Update

We're excited to announce that your Shell Vacations Club Resorts are reopening. For the list of resorts reopening and the schedule for future reopenings, please check out the list below.

Resort Update FAQ

How are you deciding what resorts to reopen?

We are closely monitoring state and local orders and conditions to determine the right time to reopen each resort, and will reopen them on an individual basis and with a limited occupancy.


What are we doing to ensure members are able to book at the destinations they want?

Member reservations are being prioritized above all other reservations. Guests, exchange, and rental reservations will be canceled in order to give members sole access to resorts during this initial reopening phase.

There are some instances where member reservations may be cancelled in order to remain within the limited occupancy guidelines and practice safe social distancing measures.Several factors are being taken into consideration as we identify reservations to cancel such as when the reservation was booked and reservation dates. We are doing everything we can to ensure members on-site will have a safe and enjoyable vacation while on vacation.


How will I know if my upcoming reservation has been impacted?

We'll notify you via email if you have a reservation that will be impacted, whether it be at a resort still temporarily closed or with limited occupancy due to social distancing measures put in place. We will cancel your reservation for you - you do not need to take any action. Your vacation points, housekeeping token(s), and reservation transaction(s) will be returned to your account within 72 hours.

We would love to help you book a future vacation and provide personalized travel suggestions for your next trip. Tell us more about your upcoming travel plans, and we'll reach out to help get you on your next vacation.


Will there be enhanced cleaning at resorts?

We have implemented enhanced cleaning protocols and disinfecting measures, including the use of hospital-grade, virus-killing products approved by the CDC and the U.S. Environmental Protection Agency. Other enhanced measures include:

  • Multiple cleaning stations with hand sanitizer and disinfectant wipes.
  • Furniture spacing to encourage hanging out at a safe distance in common areas.
  • Frequent cleaning and disinfection of public spaces and high-touch items.
  • Protective masks per local and regional requirements (which we'll be happily smiling under). We encourage you to also bring your own masks for your personal safety and the safety of others.
  • Check-in calls - we'll give you a ring to make your arrival easier and breezier.
  • Text notifications when your suite is ready.

Visit VacationReady.com to learn more.

Phased Resort Reopening

Arizona

Bison Ranch
Club Wyndham Bison Ranch

Pinetop
Club Wyndham Pinetop - Facial coverings/face masks required by government order.

Phoenix
The Legacy Golf Resort - Facial coverings/face masks required by government order.

Scottsdale
Orange Tree Resort - Facial coverings/face masks required by government order.

Sedona
Club Wyndham Sedona - Facial coverings/face masks required by government order.

Tucson
Starr Pass Golf Suites - Facial coverings/face masks required by government order.

Arkansas

Fairfield Bay
Club Wyndham Resort at Fairfield Bay - Facial coverings/face masks required by government order.

California

Anaheim
Peacock Suites - Facial coverings/face masks required by government order.

Indio
Club Wyndham Indio - Facial coverings/face masks required by government order.

Napa
Vino Bello Resort - Facial coverings/face masks required by government order.

San Diego
Inn at the Park - Facial coverings/face masks required by government order.

San Francisco
Inn at the Opera - Resort Reopening 10/1/2020, New reservations will not be accepted for arrivals on or before 9/30/20, Facial coverings/face masks required by government order.
Suites at Fisherman's Wharf - Resort Reopening 10/1/2020, New reservations will not be accepted for arrivals on or before 9/30/20, Facial coverings/face masks required by government order.
The Donatello - Resort Reopening 10/1/2020, New reservations will not be accepted for arrivals on or before 9/30/20, Facial coverings/face masks required by government order.

Colorado

Avon
Club Wyndham Resort at Avon - Facial coverings/face masks required by government order.

Durango
Club Wyndham Durango - Facial coverings/face masks required by government order.

Steamboat Springs
Club Wyndham Steamboat Springs - Facial coverings/face masks required by government order.

Florida

Daytona Beach
Club Wyndham Ocean Walk - Facial coverings/face masks required by government order.

Fort Lauderdale
Club Wyndham Palm-Aire - Facial coverings/face masks required by government order.

Orlando
Club Wyndham Cypress Palm - Facial coverings/face masks required by government order.

Massachusetts

The Berkshires
Club Wyndham Bentley Brook - Facial coverings/face masks required by government order.

Nevada

Lake Tahoe
Club Wyndham South Shore - Facial coverings/face masks required by government order.

Las Vegas
Desert Rose Resort - Facial coverings/face masks required by government order.

North Carolina

Sapphire
Foxhunt at Sapphire Valley - Facial coverings/face masks required by government order

Oklahoma

Afton
Club Wyndham Grand Lake

Oregon

Welches
Whispering Woods Resort - Facial coverings/face masks required by government order.

Rhode Island

Newport
Club Wyndham Long Wharf - Facial coverings/face masks required by government order.

Tennessee

Nashville
Club Wyndham Nashville - Facial coverings/face masks required by government order.

Texas

San Antonio
Club Wyndham La Cascada - Facial coverings/face masks required by government order.

Wisconsin

Wisconsin Dells
Little Sweden - Facial coverings/face masks required by government order.

Canada

British Columbia*
Mountainside Lodge - Flexible cancellation Policy extended through 9/30/2020

Ontario*
Carriage Hills Resort - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 9/30/2020
Carriage Ridge Resort - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 9/30/2020

*Those traveling from outside of Canada from now through October 21st will be subject to cancellations due to travel restrictions between United States and Canada. Please note that Canadian residents traveling within the country are not subject to this restriction and their reservations are not subject to cancellation unless otherwise stated.

Mexico

Puerto Vallarta
Plaza Pelicanos Grand Beach Resort

Temp Closed Resorts

Hawaii

Honolulu
Waikiki Marina Resort at the Ilikai - New reservations will not be accepted for arrivals on or before 10/15/20, Facial coverings/face masks required by government order . Flexible Cancelation Policy extended through 10/31/2020.
Club Wyndham Royal Garden at Waikiki - New reservations will not be accepted for arrivals on or before 10/15/20, Facial coverings/face masks required by government order.

Kailua-Kona
Holua Resort at the Mauna Loa Village - New reservations will not be accepted for arrivals on or before 10/15/20, Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 10/31/2020.
Kona Coast Resort - New reservations will not be accepted for arrivals on or before 10/15/20, Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 10/31/2020.
Club Wyndham Kona Hawaiian Resort - New reservations will not be accepted for arrivals on or before 10/15/20, Facial coverings/face masks required by government order.

Kapa´a
Kauai Coast Resort at the Beachboy - New reservations will not be accepted for arrivals on or before 10/15/20, Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 10/31/2020.

Koloa
Lawai Beach Resort - New reservations will not be accepted for arrivals on or before 10/15/20, Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 10/31/2020.

Princeville
The Cliffs Club - New reservations will not be accepted for arrivals on or before 10/15/20, Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 10/31/2020.

Waikoloa
Paniolo Greens - New reservations will not be accepted for arrivals on or before 10/15/20, Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 10/31/2020.

New Hampshire

Francestown
Crotched Mountain Resort - New reservations will not be accepted for arrivals on or before 10/12/20, Flexible Cancelation Policy extended through 10/31/2020.

Mexico

Puerto Vallarta
Sunset Plaza Beach Resort & Spa - New reservations will not be accepted for arrivals on or before 11/30/20 (Extended closure due to construction)


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