Shell Vacations Club: Vacation Ownership in Exciting Destinations in Hawaii, California, Oregon, Wisconsin, Las Vegas, Arizona, Mexico and more
Shell Vacations Club Logo
spacer
SVC Membership About SVC SVC Benefits SVC Resorts Members & Owners
 
Updated April 19, 2021
Resort Update

We're excited to announce that your Shell Vacations Club Resorts are reopening. For the list of resorts reopening and the schedule for future reopenings, please check out the list below.

Traveling inside the US? Click here for important CDC updates.

Resort Update FAQ

How are you deciding what resorts to reopen?

We are closely monitoring state and local orders and conditions to determine the right time to reopen each resort, and will reopen them on an individual basis and with a limited occupancy.


What are we doing to ensure members are able to book at the destinations they want?

Member reservations are being prioritized above all other reservations. Guests, exchange, and rental reservations will be canceled in order to give members sole access to resorts during this initial reopening phase.

There are some instances where member reservations may be cancelled in order to remain within the limited occupancy guidelines and practice safe social distancing measures.Several factors are being taken into consideration as we identify reservations to cancel such as when the reservation was booked and reservation dates. We are doing everything we can to ensure members on-site will have a safe and enjoyable vacation while on vacation.


How will I know if my upcoming reservation has been impacted?

We'll notify you via email if you have a reservation that will be impacted, whether it be at a resort still temporarily closed or with limited occupancy due to social distancing measures put in place. We will cancel your reservation for you - you do not need to take any action. Your vacation points, housekeeping token(s), and reservation transaction(s) will be returned to your account within 72 hours.

We would love to help you book a future vacation and provide personalized travel suggestions for your next trip. Tell us more about your upcoming travel plans, and we'll reach out to help get you on your next vacation.


Will there be enhanced cleaning at resorts?

We have implemented enhanced cleaning protocols and disinfecting measures, including the use of hospital-grade, virus-killing products approved by the CDC and the U.S. Environmental Protection Agency. Other enhanced measures include:

  • Multiple cleaning stations with hand sanitizer and disinfectant wipes.
  • Furniture spacing to encourage hanging out at a safe distance in common areas.
  • Frequent cleaning and disinfection of public spaces and high-touch items.
  • Protective masks per local and regional requirements (which we'll be happily smiling under). We encourage you to also bring your own masks for your personal safety and the safety of others.
  • Check-in calls - we'll give you a ring to make your arrival easier and breezier.
  • Text notifications when your suite is ready.

Visit VacationReady.com to learn more.

Phased Resort Reopening

Arizona

Bison Ranch
Club Wyndham Bison Ranch

Pinetop
Club Wyndham Pinetop - Facial coverings/face masks required by government order.

Phoenix
The Legacy Golf Resort - Facial coverings/face masks required by government order.

Scottsdale
Orange Tree Resort - Facial coverings/face masks required by government order.

Sedona
Club Wyndham Sedona - Facial coverings/face masks required by government order.

Tucson
Starr Pass Golf Suites - Facial coverings/face masks required by government order.

Arkansas

Fairfield Bay
Club Wyndham Resort at Fairfield Bay - Facial coverings/face masks required by government order.

California

Local officials require travelers to the Bay area quarantine for 10 days upon arrival. Visit www.cdph.ca.gov. Travelers to California are strongly urged to quarantine upon arrival for 10 days. For details on quarantine requirements, visit this page.

Anaheim
Peacock Suites - Facial coverings/face masks required by government order.

Indio
Club Wyndham Indio - Facial coverings/face masks required by government order.

Napa
Vino Bello Resort - Facial coverings/face masks required by government order.

San Diego
Inn at the Park - Facial coverings/face masks required by government order.

San Francisco
Inn at the Opera - Facial coverings/face masks required by government order.
Suites at Fisherman's Wharf - Facial coverings/face masks required by government order.
The Donatello - Facial coverings/face masks required by government order.

Colorado

Avon
Club Wyndham Resort at Avon - Facial coverings/face masks required by government order.

Durango
Club Wyndham Durango - Facial coverings/face masks required by government order.

Steamboat Springs
Club Wyndham Steamboat Springs - Facial coverings/face masks required by government order.

Florida

Daytona Beach
Club Wyndham Ocean Walk - Facial coverings/face masks required by government order.

Fort Lauderdale
Club Wyndham Palm-Aire - Facial coverings/face masks required by government order.

Orlando
Club Wyndham Cypress Palms - Facial coverings/face masks required by government order.

Hawaii

Travelers to Hawaii must provide proof of negative molecular COVID-19 test prior to departing for Hawaii. Travelers without a negative test result prior to departing are required to quarantine for 14 days upon arrival. This resort does not accept people quarantining per state requirements.

Due to the shortage of car rentals and rideshare transportation, travelers to Hawaii are strongly urged to secure a rental car at the time of booking. For assistance, please contact your Shell Vacations Club Travel Agency at 877-743-5510, Option 2.

Honolulu
Waikiki Marina Resort at the Ilikai - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 5/2/2021.
Club Wyndham Royal Garden at Waikiki - Facial coverings/face masks required by government order.

Kailua-Kona
Holua Resort at the Mauna Loa Village - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 5/2/2021.
Kona Coast Resort - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 5/2/2021.
Club Wyndham Kona Hawaiian Resort - Facial coverings/face masks required by government order.

Waikoloa
Paniolo Greens - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 5/2/2021.

Massachusetts

The Berkshires
Club Wyndham Bentley Brook - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 5/2/2021.

Nevada

Lake Tahoe
Club Wyndham South Shore - Facial coverings/face masks required by government order.

Las Vegas
Desert Rose Resort - Facial coverings/face masks required by government order.

New Hampshire

Francestown
Crotched Mountain Resort - Facial coverings/face masks required by government order. Flexible Cancellation Policy extended through 5/2/2021

North Carolina

Sapphire
Foxhunt at Sapphire Valley - Facial coverings/face masks required by government order.

Oklahoma

Afton
Club Wyndham Grand Lake

Oregon

Travelers to Oregon are strongly urged to quarantine upon arrival for 14 days. For details on quarantine requirements, visit this page

Welches
Whispering Woods Resort - Facial coverings/face masks required by government order.

Rhode Island

Newport
Club Wyndham Long Wharf - Facial coverings/face masks required by government order. Flexible Cancellation Policy extended through 5/2/2021.

Tennessee

Nashville
Club Wyndham Nashville - Facial coverings/face masks required by government order.

Texas

San Antonio
Club Wyndham La Cascada - Facial coverings/face masks required by government order.

Wisconsin

Wisconsin Dells
Little Sweden - Facial coverings/face masks required by government order.

Canada

If your travel includes an international flight into the U.S. (including U.S.V.I. and Puerto Rico), the CDC requires you to provide to your airline documentation of a negative viral COVID-19 test taken within 72 hours of your departing flight or medical documentation of previous infection resulting in full recovery. Please visit the CDC website for more details on quarantine requirements.

If your travel includes an international flight into Canada, the Government of Canada requires you to provide to your airline documentation of a negative viral COVID-19 test taken within 72 hours of your departing flight or medical documentation of previous infection resulting in full recovery. Please visit the Government of Canada website for more details on quarantine requirements.

British Columbia
Mountainside Lodge - Flexible cancellation Policy extended through 5/2/2021.

Mexico

Puerto Vallarta
Plaza Pelicanos Grand Beach Resort
Sunset Plaza Beach Resort & Spa

Temp Closed Resorts

Hawaii

A non-essential travel restriction has been issued for Kauai Island beginning December 2, 2020. We will not accept any check-ins while this order is in effect. The following resorts will temporarily close.

Kapa´a
Kauai Coast Resort at the Beachboy - Flexible Cancelation Policy extended through 5/2/2021.

Koloa
Lawai Beach Resort - Flexible Cancelation Policy extended through 5/2/2021.

Princeville
The Cliffs Club - Flexible Cancelation Policy extended through 5/2/2021.


Back


THIS ADVERTISING MATERIAL IS BEING USED FOR THE
PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS

Proudly Supports Timeshare.com

©2011 - Shell Vacations, LLC. (6277 Sea Harbor Drive, Orlando, FL 32821). All rights reserved.
Shell Holdings, LLC., Arizona Real Estate Broker. Void where state registration requirements have not been met.