Shell Vacations Club: Vacation Ownership in Exciting Destinations in Hawaii, California, Oregon, Wisconsin, Las Vegas, Arizona, Mexico and more
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Updated January 7, 2021
Resort Update

We're excited to announce that your Shell Vacations Club Resorts are reopening. For the list of resorts reopening and the schedule for future reopenings, please check out the list below.

Resort Update FAQ

How are you deciding what resorts to reopen?

We are closely monitoring state and local orders and conditions to determine the right time to reopen each resort, and will reopen them on an individual basis and with a limited occupancy.


What are we doing to ensure members are able to book at the destinations they want?

Member reservations are being prioritized above all other reservations. Guests, exchange, and rental reservations will be canceled in order to give members sole access to resorts during this initial reopening phase.

There are some instances where member reservations may be cancelled in order to remain within the limited occupancy guidelines and practice safe social distancing measures.Several factors are being taken into consideration as we identify reservations to cancel such as when the reservation was booked and reservation dates. We are doing everything we can to ensure members on-site will have a safe and enjoyable vacation while on vacation.


How will I know if my upcoming reservation has been impacted?

We'll notify you via email if you have a reservation that will be impacted, whether it be at a resort still temporarily closed or with limited occupancy due to social distancing measures put in place. We will cancel your reservation for you - you do not need to take any action. Your vacation points, housekeeping token(s), and reservation transaction(s) will be returned to your account within 72 hours.

We would love to help you book a future vacation and provide personalized travel suggestions for your next trip. Tell us more about your upcoming travel plans, and we'll reach out to help get you on your next vacation.


Will there be enhanced cleaning at resorts?

We have implemented enhanced cleaning protocols and disinfecting measures, including the use of hospital-grade, virus-killing products approved by the CDC and the U.S. Environmental Protection Agency. Other enhanced measures include:

  • Multiple cleaning stations with hand sanitizer and disinfectant wipes.
  • Furniture spacing to encourage hanging out at a safe distance in common areas.
  • Frequent cleaning and disinfection of public spaces and high-touch items.
  • Protective masks per local and regional requirements (which we'll be happily smiling under). We encourage you to also bring your own masks for your personal safety and the safety of others.
  • Check-in calls - we'll give you a ring to make your arrival easier and breezier.
  • Text notifications when your suite is ready.

Visit VacationReady.com to learn more.

Phased Resort Reopening

Arizona

Bison Ranch
Club Wyndham Bison Ranch

Pinetop
Club Wyndham Pinetop - Facial coverings/face masks required by government order.

Phoenix
The Legacy Golf Resort - Facial coverings/face masks required by government order.

Scottsdale
Orange Tree Resort - Facial coverings/face masks required by government order.

Sedona
Club Wyndham Sedona - Facial coverings/face masks required by government order.

Tucson
Starr Pass Golf Suites - Facial coverings/face masks required by government order.

Arkansas

Fairfield Bay
Club Wyndham Resort at Fairfield Bay - Facial coverings/face masks required by government order.

California

*CA officials have imposed a mandatory out-of-state restriction for anyone traveling to CA regions included in the order. We will not permit anyone from out of state to check-in, effective 12/6/20. For details, visit this page

*Travelers to CA are strongly urged to quarantine upon arrival for 14 days. For details on quarantine requirements, visit this page

Anaheim
Peacock Suites, Facial coverings/face masks required by government order, CA officials have issued a non-essential travel restriction for regions of CA. Beginning 1/13/21, we are not permitted to check in owners and guests under this order. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021

Indio
Club Wyndham Indio, Facial coverings/face masks required by government order, CA officials have issued a non-essential travel restriction for regions of CA. Beginning 12/12/20, we are not permitted to check in owners and guests under this order. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021

Napa
Vino Bello Resort - Facial coverings/face masks required by government order, CA officials have issued a non-essential travel restriction for regions of CA. Beginning 12/18/20, we are not permitted to check in owners and guests under this order. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021

San Diego
Inn at the Park, Facial coverings/face masks required by government order, CA officials have issued a non-essential travel restriction for regions of CA. Beginning 1/13/21, we are not permitted to check in owners and guests under this order. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021

San Francisco
Inn at the Opera - Facial coverings/face masks required by government order, CA officials have issued a non-essential travel restriction for regions of CA. Beginning 12/12/20, we are not permitted to check in owners and guests under this order. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021
Suites at Fisherman's Wharf - Facial coverings/face masks required by government order, CA officials have issued a non-essential travel restriction for regions of CA. Beginning 12/12/20, we are not permitted to check in owners and guests under this order. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021
The Donatello - Facial coverings/face masks required by government order, CA officials have issued a non-essential travel restriction for regions of CA. Beginning 12/12/20, we are not permitted to check in owners and guests under this order. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021

Colorado

Avon
Club Wyndham Resort at Avon - Facial coverings/face masks required by government order.

Durango
Club Wyndham Durango - Facial coverings/face masks required by government order.

Steamboat Springs
Club Wyndham Steamboat Springs - Facial coverings/face masks required by government order.

Florida

Daytona Beach
Club Wyndham Ocean Walk - Facial coverings/face masks required by government order.

Fort Lauderdale
Club Wyndham Palm-Aire - Facial coverings/face masks required by government order.

Orlando
Club Wyndham Cypress Palm - Facial coverings/face masks required by government order.

Hawaii

*Travelers to Hawaii must provide proof of negative molecular COVID-19 test prior to departing for Hawaii. Travelers without a negative test result prior to departing are required to quarantine for 14 days upon arrival. This resort does not accept people quarantining per state requirements.

*A non-essential travel restriction has been issued for Kauai Island beginning. Dec. 2, 2020. We will not be allowed to accept owner and guest check-ins while this order is in effect, and as a result will temporarily close the following resorts: Kauai Coast Resort at the Beachboy, Lawai Beach Resort, The Cliffs Club.

Honolulu
Waikiki Marina Resort at the Ilikai - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 1/29/2021.
Club Wyndham Royal Garden at Waikiki - Facial coverings/face masks required by government order.

Kailua-Kona
Holua Resort at the Mauna Loa Village - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 1/29/2021.
Kona Coast Resort - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 1/29/2021.
Club Wyndham Kona Hawaiian Resort - Facial coverings/face masks required by government order.

Waikoloa
Paniolo Greens - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 1/29/2021.

Massachusetts

The Berkshires
Club Wyndham Bentley Brook - Facial coverings/face masks required by government order.

Nevada

Lake Tahoe
Club Wyndham South Shore - Facial coverings/face masks required by government order.

Las Vegas
Desert Rose Resort - Facial coverings/face masks required by government order.

New Hampshire

*Please be advised that the state of New Hampshire will be under a mask mandate starting 11/20/20.

Francestown
Crotched Mountain Resort* - Policy extended through 1/29/2021

*Pursuant to New Hampshire requirements, all registered guests must attest that they are not exhibiting any symptoms of COVID-19. Additionally, registered guests checking in must either provide a New England Driver's license as proof of residency or, for non-New England residents, attest that they have Quarantined, which is defined as remaining at home for 14 days before arriving in New Hampshire, only going out for essential items and when outside of the home, maintaining social distancing and wearing face masks when within less than 6 feet of another person during the 14 day period.

North Carolina

Sapphire
Foxhunt at Sapphire Valley - Facial coverings/face masks required by government order

Oklahoma

Afton
Club Wyndham Grand Lake

Oregon

*Travelers to OR are strongly urged to quarantine upon arrival for 14 days. For details on quarantine requirements, visit this page

Welches
Whispering Woods Resort - Facial coverings/face masks required by government order.

Rhode Island

Newport
Club Wyndham Long Wharf - Facial coverings/face masks required by government order.

Tennessee

Nashville
Club Wyndham Nashville - Facial coverings/face masks required by government order.

Texas

San Antonio
Club Wyndham La Cascada - Facial coverings/face masks required by government order.

Wisconsin

Wisconsin Dells
Little Sweden - Facial coverings/face masks required by government order.

Canada

British Columbia*
Mountainside Lodge - Flexible cancellation Policy extended through 1/29/2021

Ontario*
Carriage Hills Resort - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 1/29/2021
Carriage Ridge Resort - Facial coverings/face masks required by government order. Flexible Cancelation Policy extended through 1/29/2021

Mexico

Puerto Vallarta
Plaza Pelicanos Grand Beach Resort
Sunset Plaza Beach Resort & Spa

Temp Closed Resorts

Hawaii

Kapa´a
Kauai Coast Resort at the Beachboy - A non-essential travel restriction has been issued for Kauai Island beginning 12/2/20. We will not accept any check-ins while this order is in effect. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021

Koloa
Lawai Beach Resort - A non-essential travel restriction has been issued for Kauai Island beginning 12/2/20. We will not accept any check-ins while this order is in effect. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021

Princeville
The Cliffs Club - A non-essential travel restriction has been issued for Kauai Island beginning 12/2/20. We will not accept any check-ins while this order is in effect. The resort will temporarily close. Flexible Cancelation Policy extended through 1/29/2021


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