Shell Vacations Club: Vacation Ownership in Exciting Destinations in Hawaii, California, Oregon, Wisconsin, Las Vegas, Arizona, Mexico and more
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Updated June 23, 2020
Resort Update

We're excited to announce that your Shell Vacations Club Resorts are reopening. For the list of resorts reopening and the schedule for future reopenings, please check out the list below.

Resort Update FAQ

How are you deciding what resorts to reopen?

We are closely monitoring state and local orders and conditions to determine the right time to reopen each resort, and will reopen them on an individual basis and with a limited occupancy.


What are we doing to ensure members are able to book at the destinations they want?

Member reservations are being prioritized above all other reservations. Guests, exchange, and rental reservations will be canceled in order to give members sole access to resorts during this initial reopening phase.

There are some instances where member reservations may be cancelled in order to remain within the limited occupancy guidelines and practice safe social distancing measures.Several factors are being taken into consideration as we identify reservations to cancel such as when the reservation was booked and reservation dates. We are doing everything we can to ensure members on-site will have a safe and enjoyable vacation while on vacation.


How will I know if my upcoming reservation has been impacted?

We'll notify you via email if you have a reservation that will be impacted, whether it be at a resort still temporarily closed or with limited occupancy due to social distancing measures put in place. We will cancel your reservation for you - you do not need to take any action. Your vacation points, housekeeping token(s), and reservation transaction(s) will be returned to your account within 72 hours.

We would love to help you book a future vacation and provide personalized travel suggestions for your next trip. Tell us more about your upcoming travel plans, and we'll reach out to help get you on your next vacation.


Will the pools and other amenities be open as resorts reopen?

During this initial phase of reopening, amenities such as spas, restaurants and bars, game rooms, activity centers, and business centers will be temporarily closed order to practice safe social distancing measures.

Pools may be opened only if the resort can regulate pool capacity to promote social distancing and there is no jurisdictional regulation prohibiting pool use. Splash pads, lazy rivers, spas, kiddie pools, or other bodies of water will remain closed due to inability to promote social distancing. Please reference the list below of Resorts Now Open for your resort's current pool status. If it does not show as "Pool temporarily closed" or "Pool undergoing renovations" it is open and ready for you to enjoy.


Will there be enhanced cleaning at resorts?

We have implemented enhanced cleaning protocols and disinfecting measures, including the use of hospital-grade, virus-killing products approved by the CDC and the U.S. Environmental Protection Agency. Other enhanced measures include:

  • Multiple cleaning stations with hand sanitizer and disinfectant wipes.
  • Furniture spacing to encourage hanging out at a safe distance in common areas.
  • Frequent cleaning and disinfection of public spaces and high-touch items.
  • Protective masks per local and regional requirements (which we'll be happily smiling under). We encourage you to also bring your own masks for your personal safety and the safety of others.
  • Check-in calls - we'll give you a ring to make your arrival easier and breezier.
  • Text notifications when your suite is ready.

Visit VacationReady.com to learn more.

Phased Resort Reopening

Arizona

Bison Ranch
Club Wyndham Bison Ranch

Pinetop
Club Wyndham Pinetop - Facial coverings/face masks required by government order.

Phoenix
The Legacy Golf Resort - Facial coverings/face masks required by government order.

Scottsdale
Orange Tree Resort - Facial coverings/face masks required by government order.

Sedona
Club Wyndham Sedona - Facial coverings/face masks required by government order.

Tucson
Starr Pass Golf Suites - Facial coverings/face masks required by government order.

Arkansas

Fairfield Bay
Club Wyndham Resort at Fairfield Bay - Pool Temporarily Closed

California

Anaheim
Peacock Suites - Opening 6/29/2020, Pool Temporarily Closed. Facial coverings/face masks required by government order.

Indio
Club Wyndham Indio - Opening 6/29/2020. Facial coverings/face masks required by government order.

Napa
Vino Bello Resort - Opening 6/29/2020. Facial coverings/face masks required by government order.

San Diego
Inn at the Park - Opening 6/29/2020. Facial coverings/face masks required by government order.

Colorado

Avon
Club Wyndham Resort at Avon, Pool Temporarily Closed

Durango
Club Wyndham Durango - Facial coverings/face masks required by government order.

Steamboat Springs
Club Wyndham Steamboat Springs - Facial coverings/face masks required by government order.

Florida

Daytona Beach
Club Wyndham Ocean Walk - Facial coverings/face masks required by government order.

Fort Lauderdale
Club Wyndham Palm-Aire - Facial coverings/face masks required by government order.

Orlando
Club Wyndham Cypress Palm - Facial coverings/face masks required by government order.

Nevada

Lake Tahoe
Club Wyndham South Shore - Facial coverings/face masks required by government order.

Las Vegas
Desert Rose Resort - Facial coverings/face masks required by government order.

North Carolina

Sapphire
Foxhunt at Sapphire Valley

Oklahoma

Afton
Club Wyndham Grand Lake

Oregon

Welches
Whispering Woods Resort - Pool Temporarily Closed. Facial coverings/face masks required by government order.

Tennessee

Nashville
Club Wyndham Nashville

Texas

San Antonio
Club Wyndham La Cascada - Facial coverings/face masks required by government order.

Wisconsin

Wisconsin Dells
Little Sweden

Canada

British Columbia*
Mountainside Lodge

Ontario*
Carriage Hills Resort, Pool Temporarily Closed.
Carriage Ridge Resort, Pool Temporarily Closed.

*Those traveling from outside of Canada from now through July 16th will be subject to cancellations due to travel restrictions between United States and Canada. Please note that Canadian residents traveling within the country are not subject to this restriction and their reservations are not subject to cancellation unless otherwise stated.

Temp Closed Resorts

California

San Francisco
Inn at the Opera - Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.
Suites at Fisherman's Wharf - Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.
The Donatello Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.

Hawaii

Honolulu
Waikiki Marina Resort at the Ilikai - Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.

Kailua-Kona
Holua Resort at the Mauna Loa Village - Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.
Kona Coast Resort - Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.

Kapa´a
Kauai Coast Resort at the Beachboy - Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.

Koloa
Lawai Beach Resort - Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.

Princeville
The Cliffs Club - Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.

Waikoloa
Paniolo Greens - Accepting New Reservations after 8/2/2020. Facial coverings/face masks required by government order.

Massachusetts

The Berkshires
Club Wyndham Bentley Brook - Accepting New Reservations after 7/19/2020.

New Hampshire

Francestown
Crotched Mountain Resort - Accepting New Reservations after 7/19/2020

Rhode Island

Newport
Club Wyndham Long Wharf - Accepting New Reservations after 7/5/2020.

INTERNATIONAL PHASED RESORT REOPENINGS

Mexico

Puerto Vallarta
Plaza Pelicanos Grand Beach Resort - Accepting New Reservations after 7/19/2020
Sunset Plaza Beach Resort & Spa - Accepting New Reservations after 7/19/2020


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