Shell Vacations Club: Vacation Ownership in Exciting Destinations in Hawaii, California, Oregon, Wisconsin, Las Vegas, Arizona, Mexico and more
Updated April 19, 2021
We're excited to announce that your Shell
Vacations Club Resorts are reopening. For the list of
resorts reopening and the schedule for future
reopenings, please check out the list below.
Traveling inside the US? Click here for important CDC updates.
How are you deciding what resorts to
reopen?
We are closely monitoring
state and local orders and conditions to determine the
right time to reopen each resort, and will reopen them
on an individual basis and with a limited occupancy.
What are we doing to ensure
members are able to book at the destinations they want?
Member reservations are being prioritized above
all other reservations. Guests, exchange, and rental
reservations will be canceled in order to give members
sole access to resorts during this initial reopening
phase.
There are some instances where member
reservations may be cancelled in order to remain within
the limited occupancy guidelines and practice safe
social distancing measures.Several factors are being
taken into consideration as we identify reservations to
cancel such as when the reservation was booked and
reservation dates. We are doing everything we can to
ensure members on-site will have a safe and enjoyable
vacation while on vacation.
How will I know if my
upcoming reservation has been impacted?
We'll notify you via email if you have a
reservation that will be impacted, whether it be at a
resort still temporarily closed or with limited
occupancy due to social distancing measures put in
place. We will cancel your reservation for you - you do
not need to take any action. Your vacation points,
housekeeping token(s), and reservation transaction(s)
will be returned to your account within 72 hours.
We would love to help you book a future vacation and
provide personalized travel suggestions for your next
trip. Tell us more about your upcoming
travel plans, and we'll reach out to help get you on
your next vacation.
Will there be enhanced
cleaning at resorts?
We have implemented enhanced cleaning protocols
and disinfecting measures, including the use of
hospital-grade, virus-killing products approved by the
CDC and the U.S. Environmental Protection Agency. Other
enhanced measures include:
Multiple cleaning stations
with hand sanitizer and disinfectant wipes.
Furniture spacing to
encourage hanging out at a safe distance in common
areas.
Frequent cleaning and
disinfection of public spaces and high-touch items.
Protective masks per local
and regional requirements (which we'll be happily
smiling under). We encourage you to also bring your
own masks for your personal safety and the safety of
others.
Check-in calls - we'll give
you a ring to make your arrival easier and breezier.
Pinetop Club Wyndham Pinetop - Facial
coverings/face masks required by government order.
Phoenix The Legacy Golf Resort -
Facial coverings/face masks required by government
order.
Scottsdale Orange Tree Resort - Facial
coverings/face masks required by government order.
Sedona Club Wyndham Sedona - Facial
coverings/face masks required by government order.
Tucson Starr Pass Golf Suites - Facial
coverings/face masks required by government order.
Arkansas
Fairfield Bay Club Wyndham Resort at
Fairfield Bay - Facial coverings/face masks required by
government order.
California
Local officials require travelers to the
Bay area quarantine for 10 days upon arrival. Visit www.cdph.ca.gov.
Travelers to California are strongly urged to
quarantine upon arrival for 10 days. For details on
quarantine requirements, visit this page.
Anaheim Peacock Suites - Facial
coverings/face masks required by government order.
Indio Club Wyndham Indio - Facial
coverings/face masks required by government order.
Napa Vino Bello Resort - Facial
coverings/face masks required by government order.
San Diego Inn at the Park - Facial
coverings/face masks required by government order.
San Francisco Inn at the Opera - Facial
coverings/face masks required by government order.
Suites at Fisherman's Wharf - Facial coverings/face
masks required by government order. The
Donatello - Facial coverings/face masks required by
government order.
Colorado
Avon Club Wyndham Resort at Avon -
Facial coverings/face masks required by government
order.
Durango Club Wyndham Durango - Facial
coverings/face masks required by government order.
Steamboat Springs Club Wyndham
Steamboat Springs - Facial coverings/face masks
required by government order.
Florida
Daytona Beach Club Wyndham Ocean Walk -
Facial coverings/face masks required by government
order.
Fort Lauderdale Club Wyndham Palm-Aire
- Facial coverings/face masks required by government
order.
Orlando Club Wyndham Cypress Palms -
Facial coverings/face masks required by government
order.
Hawaii
Travelers to Hawaii must
provide proof of negative molecular COVID-19 test
prior to departing for Hawaii. Travelers without a
negative test result prior to departing are required
to quarantine for 14 days upon arrival. This resort
does not accept people quarantining per state
requirements.
Due to the shortage of car
rentals and rideshare transportation, travelers to
Hawaii are strongly urged to secure a rental car at
the time of booking. For assistance, please contact
your Shell Vacations Club Travel Agency at
877-743-5510, Option 2.
Honolulu Waikiki Marina Resort at the
Ilikai - Facial coverings/face masks required by
government order. Flexible Cancelation Policy extended
through 5/2/2021. Club Wyndham Royal Garden at
Waikiki - Facial coverings/face masks required by
government order.
Kailua-Kona Holua Resort at the Mauna
Loa Village - Facial coverings/face masks required by
government order. Flexible Cancelation Policy extended
through 5/2/2021. Kona Coast Resort - Facial
coverings/face masks required by government order.
Flexible Cancelation Policy extended through 5/2/2021.
Club Wyndham Kona Hawaiian Resort - Facial
coverings/face masks required by government order.
Waikoloa Paniolo Greens - Facial
coverings/face masks required by government order.
Flexible Cancelation Policy extended through 5/2/2021.
Massachusetts
The Berkshires Club Wyndham Bentley
Brook - Facial coverings/face masks required by
government order. Flexible Cancelation Policy extended
through 5/2/2021.
Nevada
Lake Tahoe Club Wyndham South Shore -
Facial coverings/face masks required by government
order.
Las Vegas Desert Rose Resort - Facial
coverings/face masks required by government order.
New
Hampshire
Francestown Crotched Mountain Resort -
Facial coverings/face masks required by government
order. Flexible Cancellation Policy extended through
5/2/2021
North
Carolina
Sapphire Foxhunt at Sapphire Valley -
Facial coverings/face masks required by government
order.
Oklahoma
Afton Club Wyndham Grand Lake
Oregon
Travelers to Oregon are
strongly urged to quarantine upon arrival for 14
days. For details on quarantine requirements, visit this page
Welches Whispering Woods Resort -
Facial coverings/face masks required by government
order.
Rhode
Island
Newport Club Wyndham Long Wharf -
Facial coverings/face masks required by government
order. Flexible Cancellation Policy extended through
5/2/2021.
Tennessee
Nashville Club Wyndham Nashville -
Facial coverings/face masks required by government
order.
Texas
San Antonio Club Wyndham La Cascada -
Facial coverings/face masks required by government
order.
Wisconsin
Wisconsin Dells Little Sweden - Facial
coverings/face masks required by government order.
Canada
If your travel includes an international
flight into the U.S. (including U.S.V.I. and Puerto
Rico), the CDC requires you to provide to your
airline documentation of a negative viral COVID-19
test taken within 72 hours of your departing flight
or medical documentation of previous infection
resulting in full recovery. Please visit the CDC website for more details on
quarantine requirements.
If your travel includes an international
flight into Canada, the Government of Canada requires
you to provide to your airline documentation of a
negative viral COVID-19 test taken within 72 hours of
your departing flight or medical documentation of
previous infection resulting in full recovery. Please
visit the Government of Canada website for
more details on quarantine requirements.
British Columbia Mountainside Lodge -
Flexible cancellation Policy extended through
5/2/2021.
Mexico
Puerto Vallarta Plaza Pelicanos Grand
Beach Resort Sunset Plaza Beach Resort & Spa
Hawaii
A non-essential travel restriction has
been issued for Kauai Island beginning December 2,
2020. We will not accept any check-ins while this
order is in effect. The following resorts will
temporarily close.
Kapa´a Kauai Coast Resort at the
Beachboy - Flexible Cancelation Policy extended through
5/2/2021.