About Shell Vacations Club Contact Us
Shell Vacations Club Logo
spacer
SVC Membership About SVC SVC Benefits SVC Resorts Members & Owners
spacer
left spacer
Shell Vacations Club Contact Us
 

About Shell Vacations Club

Contact Us

Online

Submit your question to Owner Services through our online Contact Form.

By Telephone

Owner Services: 877-743-5510 (within the US and Canada)

International: 011 305-925-3034

Title Services: 1-866-538-6480

When prompted press the option that applies to your inquiry.

  • Resort Reservations, General Questions and Interval Exchanges (Press Option 1)
    • Mon-Fri 9 a.m. - 11 p.m. ET / Sat-Sun 10:30 a.m. - 6:30 p.m. ET
  • Travel Arrangements (Press Option 2)
    • Mon-Fri 10 a.m. - 10 p.m. ET
  • SVC Collections Reservations and SVC LifeStyles Reservations (Press Option 3)
    • Mon-Fri 10 a.m. - 10 p.m. ET
  • Financial Services (Press Option 4)
    • Mon-Fri 9:30 a.m. - 6 p.m. ET

Loyalty Program Members: 877-782-5702

When prompted press the option that applies to your inquiry.

  • Reservations, Vacations for Vets Donations and SVC PlayDeck (Press Option 1)
    • Mon-Fri 10 a.m. - 10 p.m. ET
  • Travel Arrangements (Press Option 2)
    • Mon-Fri 10 a.m. - 10 p.m. ET

Discovery Members: 877-743-5511

Shell Vacations Club Collections: 855-713-8170

  • Mon-Thurs 11 a.m. - 9 p.m. ET / Sat-Sun 1.30 a.m. - 9:30 p.m. ET

Financial Services: Each Home Club has their own dedicated Financial Services number, for assistance with payment information or other billing-related inquiries.

  • Americana: 844-233-5505
  • Hawaii: 844-233-5502
  • West: 844-233-5509
  • Pacific: 844-233-5508 (U.S. Residents), 844-233-5503 (Canadian Residents)
  • Direct Members of Carriage Hills & Carriage Ridge: 844-233-5507
  • Direct Members of Plaza Pelicanos & Sunset Plaza: 844-233-5504

By Mail

Shell Vacations LLC
6277 Sea Harbor Drive
Orlando, Florida 32821

Shell Vacations Club Owner Services
6277 Sea Harbor Drive
Orlando, FL 32821

By Fax

Owner Services: 407-370-6328

 


THIS ADVERTISING MATERIAL IS BEING USED FOR THE
PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS

©2011 - Shell Vacations, LLC. (6277 Sea Harbor Drive, Orlando, FL 32821). All rights reserved.
Shell Holdings, LLC., Arizona Real Estate Broker. Void where state registration requirements have not been met.