About Shell Vacations Club Contact Us
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Shell Vacations Club Contact Us
 

About Shell Vacations Club

Contact Us

Online

Submit your question to Owner Services through our online Contact Form.

By Telephone

Owner Services: 877-743-5510 (within the US and Canada)

International: 001 317-805-9053

Title Services: 1-866-538-6480

When prompted press the option that applies to your inquiry.

  • Resort Reservations, General Questions and RCI® (Press Option 1)
    • Mon-Fri 9 a.m. - 11 p.m. ET / Sat-Sun 10:30 a.m. - 6:30 p.m. ET
  • Travel Arrangements (Press Option 2)
    • Mon-Fri 10 a.m. - 10 p.m. ET
  • SVC Collections Reservations and SVC LifeStyles Reservations (Press Option 3)
    • Mon-Fri 10 a.m. - 10 p.m. ET
  • Financial Services (Press Option 4)
    • Mon-Fri 9:30 a.m. - 6 p.m. ET
  • Interval International (Press Option 5)
    • Mon-Fri 9:00 a.m. - 11 p.m. ET / Sat-Sun 10:30 a.m. - 6:30 p.m. ET

Discovery Members: 866-309-8215

Shell Vacations Club Collections: 855-713-8170

  • Mon-Thurs 11 a.m. - 9 p.m. ET / Sat-Sun 1.30 a.m. - 9:30 p.m. ET

Financial Services: Each Home Club has their own dedicated Financial Services number, for assistance with payment information or other billing-related inquiries.

  • Americana: TBD
  • Hawaii: 844-233-5502
  • West: 844-233-5509
  • Pacific: 844-233-5508 (U.S. Residents), 844-233-5503 (Canadian Residents)
  • Direct Members of Carriage Hills & Carriage Ridge: 844-233-5507
  • Direct Members of Plaza Pelicanos & Sunset Plaza: 844-233-5504

By Mail

Shell Vacations LLC
6277 Sea Harbor Drive
Orlando, Florida 32821

Shell Vacations Club Owner Services
6277 Sea Harbor Drive
Orlando, FL 32821

By Fax

Owner Services: 407-370-6328

 


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©2011 - Shell Vacations, LLC. (6277 Sea Harbor Drive, Orlando, FL 32821). All rights reserved.
Shell Holdings, LLC., Arizona Real Estate Broker. Void where state registration requirements have not been met.