Shell Vacations Club: Vacation Ownership in Exciting Destinations in Hawaii, California, Oregon, Wisconsin, Las Vegas, Arizona, Mexico and more
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Your Club Fees At Work

Operating your resorts is a lot like running a home. Some expenses are ever present — from insurance to utilities to landscaping. It's the reason your club fees are still hard at work, even when you can't be here to play. Here's a quick look at what these fees cover year-round:
  • Resort operation costs, suite upkeep, and improvements.
    This includes utilities, interior and exterior maintenance, housekeeping supplies, property taxes, landscaping, and pool maintenance.
  • Suite updates and renovations.
    Soft goods (bedding, linens, furniture, etc.) are upgraded every 3 to 4 years. Full suites (floors, kitchen, baths, appliances, etc.) are renovated every 5 to 7 years.
  • Reserve funds, which are required by law.
    This represents an estimate of the remaining useful life of the items at your resorts, how much it will cost to replace them, how much is needed in reserves today, and how much must be added on an annual basis.
Expect to see savvy operations and enhanced value.

Your dedicated general managers are also responding quickly and efficiently to this unprecedented situation. They're reprioritizing supply orders, shifting delivery schedules, and optimizing contracts. These actions and decisions will help minimize expenses and improve the long-term financial health for many Associations.

Expect to see renewed spaces.

Small (but mighty!) teams of resort staff are working hard — and in accordance with social distancing mandates — to maintain and renew the public spaces, amenities, and suites at your resorts while you're away.

But don't just take our word for it. Check out some of the latest and greatest improvements:

  • Waikiki Marina Resort at the Ilikai completed beautifully renovated lanais for the ultimate Hawaiian experience.
  • Crotched Mountain Resort is keeping up the resort property by replacing light bulbs, trimming the grass, and tackling some landscaping projects.
  • Across Multiple Resorts: Deep cleaning is underway, along with parking-lot repavement, new landscaping — and the list goes on and on.

Expect to see yourself on vacation again soon.

This is only a temporary time out. Your resorts will reopen. Your vacations will continue. Until then, remember this: You mean the world to us. And we can't wait to make vacation memories with you again soon.

For more information or additional guidance, please visit the financial assistance page.



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