The Shell Vacations Club Team Focus, discipline and imagination are the means by which management achieves corporate goals: ... to provide a superior vacation product, ... to maintain sustained development, and ... to realize continued financial growth ensuring that your vacation is the best that it can possibly be.
Outstanding hospitality begins with a dedicated group of individuals committed to ensuring that your vacation is the best that it can possibly be.
Shell Vacation Club's inspired executive team is well regarded by peers and competitors in the vacation industry. Well versed in vacation ownership and operating practices, their years of experience have garnered favorable recognition in the field, and they have consistently exceeded the expectations of a dynamic marketplace.
A team of more than 1,700 Shell Vacations Club employees executes our vision with dedication, skill and purpose. Providing five-star service at superior resort destinations is the key to creating unforgettable vacation experiences for each and every member.
Susan C. Kelley President, Shell Vacations Hospitality & Shell Vacations Club Susan Kelley is the President of Shell Vacations Hospitality and is responsible for all resort fiscal and facilities operation. Under her administration, resort operations have optimized operating efficiencies and increased occupancies and revenues. As a result of her dedication, managed resorts have realized financial stability and facility improvements. Ms. Kelley has remained committed to the industry since 1978 and in 1998 was awarded the Gold ARDY award for Executive Manager – the highest honor bestowed by ARDA. She remains active in the AHMA and has received the CHA designation.
Karen Buttice Executive Vice President, Business Development Karen Buttice brings over two decades of vacation ownership experience to Shell Vacations, where she serves as Executive Vice President of Business Development. She has responsibility for leading all of the company’s programs that provide extensive, fee-based services for resorts, hotels condominiums and owner associations. Corporate fee based services include the Direct Member and Affiliate program, Hospitality and association management, rental distribution of unused inventory, employee certification programs, a comprehensive travel program and Sales and Marketing services. Prior to joining Shell Vacations, Ms. Buttice worked for RCI® for 19 years where she served in multiple management positions. Ms. Buttice earned a Bachelor of Science degree in Marketing from Indiana State University.
Additional Shell Vacations Executive Committee Members include:
*The Shell Group is not affiliated with Shell Oil or the Royal Dutch Shell Group.
